Terms of use

Your account and access

• When you buy a course, you get lifetime access to that course in your account.
• Each account is for one learner. If several people need training, each needs their own account. Team pricing is available.
• Do not share your login or sign-in links with anyone else.
• Keep your email address current. We send sign-in links and receipts to it.

Course content

The videos, lessons, quizzes, field guides, and downloads in each course are for your own personal learning. You may not copy, resell, publish, or share them with others, in whole or in part.

No job guarantee

Graduates can join the Underwriter Services Association talent pool of 20+ inspection companies. The talent pool is an opportunity, not a promise of work. Work is never guaranteed. Hiring decisions belong to each company and depend on location, demand, and your qualifications.

Refunds

Every course has a 30-day guarantee. Contact us within 30 days of purchase for a full refund.

• To ask, email info@losscontrolacademy.com or use the contact page within 30 days of your purchase date.
• The refund goes back to the original payment method.
• Your access to the refunded course ends once the refund is issued.

The refund policy has the same details.

Certificates

When you complete a course, you receive a certificate of completion with a page where anyone can verify it online. The certificate shows that you finished our course. It is not a government license.

A certificate belongs to the learner who earned it on their own account. If we find that an account was shared, or that a certificate was earned by someone other than the account holder, we may withdraw the certificate and suspend or close the account. A withdrawn certificate no longer verifies online.

Acceptable use

Do not:

• Try to get into accounts, data, or parts of the site that are not yours.
• Scrape, download in bulk, or record course content.
• Interfere with the site, its security checks, or other learners.
• Submit false information in forms or applications.

We may suspend or close an account that breaks these rules.

Limitation of liability

The courses are for education. They do not replace your own professional judgment, your employer's or client's procedures, or applicable codes, laws, and standards. You are responsible for how you use what you learn.

The site and courses are provided "as is" and "as available." To the fullest extent permitted by law, SpotRisk, Inc. makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not promise that the site will be uninterrupted or error-free.

To the fullest extent permitted by law, SpotRisk, Inc. and its officers, employees, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost income, or lost data, arising from your use of the site or courses. Our total liability for any claim relating to the site or a course is limited to the amount you paid for that course.

Some places do not allow certain of these limits. Where that is the case, the limits apply only as far as the law allows.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute relating to these terms, the site, or a course will be resolved in the state or federal courts located in Delaware, and you and SpotRisk, Inc. consent to the jurisdiction of those courts.

Changes to these terms

We may update these terms. When we do, we change the date at the top of this page. Using the site after a change means you accept the updated terms.

Contact

Questions about these terms? Use the contact page or email info@losscontrolacademy.com.

How we handle your information is covered in the privacy notice.