Building the Insurance Industry's Talent Pipeline

The insurance inspection industry has a workforce problem: more work than qualified professionals to handle it. In this Loss Control Academy interview, we sat down with Charlie Williams, founder of the Underwriter Services Association (USA), to discuss how the industry is responding.

Williams founded USA to connect the dots for the P&C inspection industry. What started as a networking initiative has grown into a coalition of over 20 regional and national vendor companies spanning loss control, premium auditing, and claims adjusting. These companies collaborate to solve shared problems that no single vendor could address alone.

USA's Business Builder Program tackles the industry's three biggest pain points: recruiting, training, and networking. Loss Control Academy serves as USA's official training partner, providing the curriculum that transforms motivated candidates into job-ready inspectors. Students who complete LCA's four-chapter certification program gain direct access to USA's recruiting network upon graduation.

The partnership creates a streamlined pathway into the profession. Rather than completing training and scrambling to find work, LCA graduates are immediately visible to hiring managers across USA's network of 20+ inspection companies nationwide.

Williams emphasized that the current talent shortage represents genuine opportunity for newcomers. Insurance inspection offers flexible schedules, independent work, and scalable income potential.

Ready to join them? Visit LossControlAcademy.com to start your certification, and explore opportunities at UnderwriterServicesAssoc.com.